Average Score (166 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

166 Ratings

4.9 Average

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  • Amy T.04-24-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Well we dealt with good people and very relaxed environment.

  • Carole D.04-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great service and communication. Verified warranty information for me and took care of all issues. Will definitely be back.

  • Ted S.04-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Professional staff, car was repaired in a timely manner. We were provided a nice loaner.

  • Judith F.04-13-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    There are closer dealerships I could bring my car to but Burlingtonton Flow is the one I trust completely.

  • Nicholas K.04-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Was kept in the loop on my service, was made aware of all repairs and suggestions by the technician(s), and advisor, Alexandria, was very friendly, honest, and thorough!

  • Larry H.04-10-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    My car was towed to this dealership and the problem was fixed after the part arrived

  • Leigh H.04-09-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    The team at Flow Burlington was exceptional. All were personable, efficient, knowledgeable, professional and very accommodating.

  • Linda N.04-09-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Dray was great in explaining every aspect of his buying decisions.

  • Rebecca M.04-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Elias M.04-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    2 safety recalls performed. Courteous, explained all work that was to be performed. At the end of the service the car was cleaned, and the car was charged. Good work from all, thanks Mike