Average Score (166 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

166 Ratings

4.9 Average

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  • Brittney W.06-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Amy H.06-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    The service technician got in my vehicle and spent a good amount of time examining and explaining things to me as well as possible diagnosis for the issues I was having. He did an excellent job servicing the vehicle ask the whole while keeping the vehicle clean. The service assistance Alexandra was very helpful, very kind and very personable. I would recommend the Flow Garage to everyone.

  • Babafemi O.06-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Speedy service. Easy to set up initial apply. Friendly staff

  • Christopher J.06-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great service

  • Janice T.06-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everyone knows me by name and always shows me the utmost respect.

  • Henri B.06-19-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    I drove into the VW section and Alexa came out, very quickly asked my name, told me about my service appointment and asked for the key. I was then told about how long it would take and where coffee, snacks were.

  • Ann H.06-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    VW dealership in Burlington NC was wonderful in getting new tires on my car right away so I could make my doctor appointment.

  • Jason S.06-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Jerry W.06-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

    Very good communication, Comfortable waiting area, Vehicle was also fixed in a timely manner

  • Tony J.06-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023