Average Score (166 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

166 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Brittney W.07-16-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Jason M.07-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I think the lady's name is Alex. She works at the service desk. She always goes above and beyond to help us out. She's a great part of your team.

  • Ashley C.07-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Bryan is always a pleasure to speak to! He is so very helpful, patient, and knowledgeable. We only come to this location because of his exceptional customer service!

  • Ross M.07-04-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Communication was great and staff was very friendly.

  • Tina P.07-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I had an oil light on and made an appointment for the next day. I was less than 600 miles to my next service so they went ahead and serviced and also washed my car in addition to fixing the oil leak

  • Pamela B.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Fast oil change!

  • William M.06-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I must truly say from the beginning of my service visit to the end. Volkswagen of Burlington always take care of everything Alexandria, she is always on her points greeting you with a smile making sure to let you know what’s been done step-by-step Even Jessie, the service manager is on top of everything. They’re very great people and I would recommend Flow Volkswagen of Burlington to anyone for your service needs.

  • Paul W.06-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Good communication, friendly staff. Maintenance requests were completed as needed with no delays.

  • Tyler L.06-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Teresa L.06-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018