Average Score (174 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

174 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Keva H.09-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I had several issues and they were handled without delay.

  • Crystal B.08-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I wanted to share my positive experience with the service I recently received. The team was incredibly helpful and patient throughout the entire process. I had a lot of questions, and they were always happy to assist me. Their support made everything run so smoothly, and I truly appreciated their efforts. I would highly recommend their services to anyone!

  • Marty G.08-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Na

  • Carissa F.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Joshua G.08-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • William M.08-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Flow Burlington is such an awesome dealership Some great people work there. Especially my salesman Shawn Mcgee He is very kind hearted He’s down to earth He makes you fall in love with the car that you want I recommend anybody to go shop with him.

  • Darlene T.08-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great customer service

  • Ereka W.08-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Flow Burlington was available when other dealerships were not. Also, their pricing seems to be a bit more fair than other volkswagen dealerships in the region.

  • Laura B.08-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Excellent customer service. They went above and beyond to find me a new tire (even drove to a sister dealership to get it).

  • Tiffany J.08-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Friendly and knowledgeable