Average Score (182 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

182 Ratings

4.9 Average

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  • Karla V.08-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Andy T.08-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Disappointed in the timeframe of the appointment.

  • Katrina C.08-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Jessie was very helpful and honest he treated me very good

  • Shelley H.08-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Robert N.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Grace C.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Janice T.07-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everything was GREAT….my loaner car was ready for me when I arrived, I received updates during my service and I received a complimentary car wash also. Everyone knows me by name and ALWAYS shows me the utmost respect. This service team is beyond professional and courteous.

  • Henri B.07-29-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    I was pleased that I was able to stop at the dealership with the car engine having a problem and Bryan was there, he was able to find the problem which was then repairable.

  • Paula M.07-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Christina L.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023