Average Score (174 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

174 Ratings

4.9 Average

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  • Paul W.10-12-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    We had a bad problem with a great resolution. The service texh Alex did a great job guiding us through the repair

  • Beverly B.10-06-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    Paul in sales understands how to speak to a customer and make the deal feel good for buyer and seller. Very much a pleasure to work with. Also credit to Carmen Taylor who took my call and fielded my first offer. Completely pleasant and professional.

  • Susan B.10-06-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Fast and easy check-in. Excellent communication and customer service.

  • Nicholas K.10-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    My service, from start to finish, was smooth, quick, and had consistent communication throughout the process. My advisor, Alexandria, was friendly and very clear with the process, what recommendations were made, etc. Everything was done in the approximated time given and any questions I had were answered quickly and in detail. Was very satisfied, overall, with my visit!