Average Score (166 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

166 Ratings

4.9 Average

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  • Lisa B.12-02-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Azeria D.11-22-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    VW gave me a list of things to repair and replace to which some was done in April of this year at VW Concord. Now when something gets fixed is it gonna remain as a repairable/replaceable item?

  • Jerome N.11-17-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Stephanie F.11-12-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Ann A.11-11-2024

    TYPE:ServiceMODEL:Golf RYEAR:2019

    Very nice and accommodating service advisors. They are fairly knowledgeable about service requirements for specific mileage although this time, had to wait until the technician looked over the vehicle to determine what services were needed.

  • Donald C.11-09-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Always Great Service !

  • Larry J.11-05-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Greg S.11-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Teresa L.10-28-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Alex met me as soon as I pulled in. Listened to my issue and had me on my way. Communicated with me throughout the process until my car was finished.

  • Caroline M.10-28-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023