Average Score (166 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

166 Ratings

4.9 Average

Models
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  • Carol E.01-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Curtis W.01-05-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Jeffery K.01-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Somasekhar R.01-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Dray customer support person at Flow Burlington office is really good and always try win the customer through proper communication and explaining about all the benefits. Also Max at flow Burlington also awesome man who very well understands our needs and see what best he can do for me.

  • Sharon D.01-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    My tire was repaired in a timely manner

  • Gwendolyn M.01-01-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Sales and finance team were excellent

  • Sonya S.12-27-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Service was quick and professional

  • Christopher W.12-26-2024

    TYPE:SalesMODEL:JettaYEAR:2025

  • Judith F.12-26-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    There are three VW dealers closer than Burlington but it’s where I bought the car and it’s who I trust most to take good care of it. This time what was supposed to be a 2.5 hour recall service was ready in less than 2.its always worth the extra 30 minute drive to have everything done right every time. And of course, the car knows the way.

  • Paul W.12-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Robert did a good job in keeping me informed on the status of my service and options on repair.