Average Score (166 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

166 Ratings

4.9 Average

Models
Types of Survey
Filter by

  • Carol F.03-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Alton W.03-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Lisa P.03-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    My service was friendly, efficient and fast. They did a great job!

  • Samuel S.03-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    everyone did their job professional good service.

  • James S.03-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Antwain J.03-10-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

  • Kaley C.03-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great customer service!

  • Grace H.03-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Jesse and Alex were fantastic in helping me secure a loaner and repair my Jetta. Dray was also instrumental in my positive experience and helped connect me with Jesse after I explained my car's need for service.

  • Jacqueline W.02-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Elizabeth C.02-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018